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Frequently asked questions

NHS England expects that a single Employment Referral Date is provided for each Talking Therapies (IAPT) episode of care. The iaptus system follows this workflow, ensuring that your reporting data is accepted for submissions. If you find that your service differs from this expectation, please bring it to the attention of the DWP and NHSE. When the rules change, iaptus will be updated accordingly.
Yes, the Submission report will take the Employment Start and End date of the Child referral. So if they are reversed the dates will be wrong.
The Talking Therapies (IAPT) therapist should be identifying a patient as being suitable for employment support and therefore filling in the Employment support Suitability indicator on the Talking Therapies (IAPT) episode .
Data about the employment status is submitted in the IDS004EmpStatus table. Data about employment support contacts is submitted in the IDS201CareContact table and the IDS202CareActivity table.  All of these reports can be found in the National reports app.
If your service is using an Employment Treatment Type that is using the Employment Dataset, then the Employment Support Indicator is not available. If your service is using an Employment Treatment Type that is using the IAPT Dataset and the Employment Suitability  Date and Discharge Dates are populated, these will take precedence over the received date and Referral Discharge date for that episode.
If your service has SMS Text Message Notifications switched on, you can stop a patient/client from receiving text messages by unticking the Send SMS tick box on the Patient record If the patient doesn't have a Mobile Number, then they can not receive a text message A Superuser can flick off the Masterswitch in SMS Control which will stop ALL messages going out for the Service

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