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Superusers can only delete a patient referral if there are no clinical contacts or other treatment information attached to the referral. If this has not been added or if this has already been removed, Superusers will be able to select the ‘Delete’ option.
If an episode of care has been deleted by accident, a Superuser can reinstate this using the User Activity option in the Superuser menu.
After a patient is added to the system a referral form needs to be completed to start the episode of care. If the patient has
To view a patient’s referral, locate their patient record then click on the Referral Data tab. You can see the information recorded within the referral
To edit a patient’s referral, find the patient record and select the correct referral on the boarding card(if they have more than one). Go to
Standard search will open as a default when Find Patients is opened. This allows users to quickly find patient ands referrals. To add a filter
Advanced Search allows users to apply more filters to a search and create and save searches in My Searches. Within Advanced Search, you will see
Send Messages in the Superuser menu, allows a Superuser to send messages to other users in iaptus. You can select all users in your service or
Patients Locking restricts access to certain patients, so only selected users are able to access them. Only users given patient lock permission can see the
In this area you are able to add and view details about any clinical contact you have had with the patient for the referral you
Introduction The Care Pathway is unique to iaptus – it allows services to easily track patient progress along their custom patient care pathway. Your service
This information guide will cover the various ways in which SMS are featured within the system. Below are the types of SMS messages which can
Moving a Patient In this area patients can be moved through the Care Pathway, which indicates where in the current stage of treatment they are.
The Patient Record vs Multiple Referrals A patients information consists of 2 parts. The Patient Registration and the Referral/Episode A patient only needs to be
Here, you can view and update your profile. Some of these details will have already been set up for you when your user account was created.
Description If you are an admin user, there is an additional section at the top, where you can specify the therapist you are working with.
The Support Log can be used to contact Mayden with any questions or to report a problem with iaptus. The support log is the fastest
Innovations is the platform Mayden uses where users can raise development requests and ideas regarding iaptus and its additional features. Innovations is a way for
SilverCloud Service Information Guide Instant access to online mental health support has shown potential to increase patient engagement and improve access for underrepresented groups, including
Introduction Sending letters to GPs electronically from iaptus has been proven to significantly improve efficiency and reduce costs, particularly with regards to postage. Using this feature, letters