Latest: OMG new page to make you iaptus superhuman, for more information read about our new task feature here.

Search for help topics

Category: Superuser Tools

List Management

List Management allows Superusers to manage the list items within fields and configure the dataset mapping options for list items. When you click on List Management in the Superuser menu, you will see a search option to quickly find the field you are looking to amend. You can also scroll

Referral Closure Reason Manager

Referral Closure Reason Manager allows Superusers to add, remove and configure the referral closure reasons that appear when closing a patient’s record in the Care Pathway. Care Pathway service levels Care Pathway service levels can be used to group your care pathway stages together, based on factors like step intensities

Duplicate Patient Merge Tool

This tool allows you to merge two patient records when a duplicate patient has been added to the system in error. Please note that this tool is only available to Superusers and once a patient record has been merged, this is a permanent action that cannot be undone. Therefore, we

Online Referrals

Online Referral Process The referral process from an iaptus service user’s viewpoint involves three distinct stages. First, the referral form is completed on the website by a potential patient or Health Professional. This is then highlighted as an incoming referral in iaptus, before the service user can action the referral

User Activity (Superuser)

The superuser user activity allows Superusers to monitor all actions across the whole service. Date Range Select the date range of the actions you are looking for. Group by You can choose to Group the results by: Action Type You can filter by the Action type. For example, to only

SMS & SMS Control

This information guide will cover the various ways in which SMS are featured within the system.  Below are the types of SMS messages which can be generated and sent from within iaptus. This guide will look at Automated appointment SMS and Ad-hoc SMS in detail. The remaining feature specific options

Scheduled Bulk Action SMS

In 2017, Mayden worked together with the Behavioural Insights Team (BIT) to collaborate on a project to test whether a series of text messages to patients, whilst they are on the waiting list, could reduce the problem of patient dropout. The text messages provided regular updates from services, and reassurance

Send Messages

Send Messages in the Superuser menu, allows a Superuser to send messages to other users in iaptus. You can select all users in your service or selected users (using the Ctrl or Cmd key to select multiple users). You can add Subject, Priority and Message then click Send message.