Latest: OMG new page to make you iaptus superhuman, for more information read about our new task feature here.
GP Practices allows Superusers to add and remove GP Practices and Local Sources and create GP Practice groups for reporting purposes. GP Practices in iaptus Viewing your GP Practice list Click on GP Practices in the Superuser menu to view the current list of GP Practices. The Practices tab displays
The Control Panel allows superusers to change how different features act within iaptus. It is split down into sections that represents different areas of the system. Admin The Admin section includes specific options for admin settings. Contracted Hours When enabled, an additional field Contracted Hours field shows against a Therapist
This tool allows you to merge two patient records when a duplicate patient has been added to the system in error. Please note that this tool is only available to Superusers and once a patient record has been merged, this is a permanent action that cannot be undone. Therefore, we
What is a Task? Tasks allow you to add an action against a patient record for a therapist or an admin user to carry out. Tasks can be updated with comments, which triggers a notification to update all involved with the tasks progress. Notifications are sent when a task is
Online Referral Process The referral process from an iaptus service user’s viewpoint involves three distinct stages. First, the referral form is completed on the website by a potential patient or Health Professional. This is then highlighted as an incoming referral in iaptus, before the service user can action the referral
In 2017, Mayden worked together with the Behavioural Insights Team (BIT) to collaborate on a project to test whether a series of text messages to patients, whilst they are on the waiting list, could reduce the problem of patient dropout. The text messages provided regular updates from services, and reassurance
The superuser user activity allows Superusers to monitor all actions across the whole service. Date Range Select the date range of the actions you are looking for. Group by You can choose to Group the results by: Action Type You can filter by the Action type. For example, to only
Description If you are an admin user, there is an additional section at the top, where you can specify the therapist you are working with. This allows you to view that therapist’s caseload and diary amongst other options. Selecting a Therapist Click on the down arrow to display the list
Here, you can view and update your profile. Some of these details will have already been set up for you when your user account was created. If you are unsure of any fields, or feel that options are missing in dropdown menus, please contact your superuser. Fields in orange are mandatory.
The Support Log can be used to contact Mayden with any questions or to report a problem with iaptus. The support log is the fastest and most efficient way of contacting your account manager and the team at Mayden. Please note: that the support portal is hosted on an external