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In 2017, Mayden worked together with the Behavioural Insights Team (BIT) to collaborate on a project to test whether a series of text messages to patients, whilst they are on the waiting list, could reduce the problem of patient dropout. The text messages provided regular updates from services, and reassurance
Introduction iaptus is constantly introducing revolutionary new ways to interact with patients, increase the efficiency of appointments and engage patients with their treatment. One of the key aspects of the Talking Therapies approach to treatment is the ongoing recording of key outcome measures such as PHQ, GAD and WSAS. The
This information guide will cover the various ways in which SMS are featured within the system. Below are the types of SMS messages which can be generated and sent from within iaptus. This guide will look at Automated appointment SMS and Ad-hoc SMS in detail. The remaining feature specific options
SilverCloud Service Information Guide Instant access to online mental health support has shown potential to increase patient engagement and improve access for underrepresented groups, including those suffering with LTCs and medically unexplained symptoms. As such, a streamlined digital referral process can help improve recovery rates and outcomes, as well as
Introduction Sending letters to GPs electronically from iaptus has been proven to significantly improve efficiency and reduce costs, particularly with regards to postage. Using this feature, letters can be created in iaptus in the normal way, but instead of being downloaded locally for printing and posting, the letters are electronically transmitted straight into the